If the tragedy of Samsung ’s Galaxy Note 7 was n’t enough to cause anenduring incubus for the company , the Korean giant announce today a massive recall affect 2.8 million of its top - burden washing machines , meaning that its fever dreaming is anything but over .
agree to a statement turn by the company , the issues stem from a drum in the washing machine that get it to miss balance in the middle of washing a load . This induce “ excessive vibrations , resulting in the top separating from the washer . This can come about when a high - speed spin cycle is used for bedding , water - resistant or bulky item and presents an injury risk to consumer , ” the company said . before this year , the Consumer Protective Services Commission claim it had received 21 report of Samsung wash machines exploding since early 2015 . One incident run into a machine blow open a cakehole in a woman ’s garage paries , according to ABC .
Samsung is working with the CPSC to conduct the voluntary recall , which admit about 3 million motorcar produced between March 2011 and October 2016 . According to the CPSA , the agency has received 733 reports of car ’s displaying the excessive palpitation and separation , and says there have been nine related to reports of injuries , including a broken jaw , wound shoulder , and other shock or evenfall - related injuries .
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Just like with the Note 7 , which had a propensity to abound into flames –one time in a man ’s pants– Samsung is offering alternative to customers dissemble by the issue . The first is a loose in - home repair service , in which a technician reinforces the automatic washer ’s top compartment . Choosing this route will also afford you a free one - yr elongation of Samsung ’s warranty .
The second option is a rebate that you may apply to a new lavation machine from Samsung or another maker , include free installment and removal . This is strikingly similar to what the company did for the Note7 , when itoffered customers a $ 100 creditto leverage another Samsung equipment .
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Sam Blum is a News Staff Writer for Thrillist . He ’s also a martial humanistic discipline and music nerd who appreciates a fine sandwich and cute dogs . Find his time in The Guardian , Rolling Stone , The A.V. Club and Vice . He ’s on Twitter@Blumnessmonster .
